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When purchasing home appliance brands, reliability should be at the forefront of your mind. Since they can be such a big investment, you want to be sure they’re going to last you a long time. If you buy large home appliance brands, you want them to be both reliable and durable. It’s the top concern for buyers considering refrigerators, dishwashers, washers/washing machines, air conditioners, microwaves, and other bulky, pricey home appliances. In this blog, we’ll look at which brands rank the highest in durability, customer service, and appearance.
So let’s tackle the big question! What are the best home appliance brands, and when is the perfect time to buy them?
Which are the top-rated for their quality, their performance, and their overall user reviews? And, which brands ensure you’re purchasing a reliable appliance? We took a look, and here’s what we found.
When looking for large kitchen appliances, Whirlpool is one of the most reliable brands on the market, excellent for those who want durable models that are easy to use and won’t unexpectedly break down right after you buy them. Whirlpool came out as the topmost reliable brand in the Plus survey but trailed LG in a consumer reports study in 2019. LG and Whirlpool both rank at the top of reliability ratings and customer satisfaction.
According to Yale Appliance statistics, Whirlpool is the most reliable brand in its affordable lines (typically smaller models at prices well-fitted for those on a budget), with the lowest percentage of service calls. Whirlpool also comes in the top 3 on Ranker’s survey of the best large kitchen appliance brands.
They have also received high marks for their customer service, which is always reassuring from the consumer perspective! Repair service marks for Whirlpool are significantly lower, so it’s a good thing their products don’t break down very easily. Whirlpool products tend to slant toward laundry appliances, followed by basic oven ranges and refrigerators. They don’t make many kitchen gadgets that I’m aware of. Their products don’t always have many bells and whistles but provide long-term durability instead of exactly what homeowners want. However, if you are looking for particularly large or spacious appliances, you may want to consider other brands.
While LG is typically associated with electronics, the company has won numerous accolades for its appliances: according to a JD Power report, LG ranks highest in appliance ratings for these. 6 major appliances; washers, dryers, dishwashers, oven ranges, French door refrigerators, and top-mount freezer-fridge setups. Yeah, that’s a lot of appliance options! Specifically, LG won seven JD awards (2017), and the brand performed particularly well in performance, reliability, ease of use, and styling/appearance that has high marks in customer satisfaction.
It’s easy to see how LG does so well. The company has hit a sweet spot of including just enough high-end tech to make their appliances top performers without making them too fragile or difficult to use. The LG/SKS brand, in particular, is a high-end option for luxury kitchen spaces. However, this popularity comes with a price – high prices, to be exact. You may have to pay more for an LG model. LG and Samsung boast the highest-ranking luxury appliance brands.
Yale lists Samsung as one of the top luxury appliance brands available, excellent for when you are willing to spend a bit extra to invest in high-tech features, large appliances, and the latest designs. There’s a reason they are the top-selling brand in the United States.
Samsung also has excellent compatibility benefits with other devices. Their TVs are just as durable as their kitchen appliances. If all your Samsung electronics have smart features, you can operate them on the same Samsung platform, including your appliances. So, if you are already a Samsung fan, you get extra synergy from incorporating Samsung appliances into your ecosystem. In particular, Samsung refrigerators get a lot of praise for design, especially with larger washers and refrigeration units. However, they are also known for producing top-notch oven ranges and stovetops.
When Ranker has people talk about the best kitchen appliance brands, the most-voted brand was Frigidaire by a sizable number. Consumer Reports also ranks it as a refrigerator brand that won’t let you down, especially when it comes to side-by-sides.
The key here is specialization and simplicity. Frigidaire is a dependable middle-of-the-road choice, not too expensive and not too complicated, making it a common choice for homeowners replacing older appliances with newer models that don’t ask too much.
Of course, specialization also limits Frigidaire’s reach: the company has a good, long-standing reputation for coolant systems, making it an ideal choice for refrigerators and air conditioner units. However, other brands tend to become much more competitive outside of this, and Frigidaire falls down the list.
KitchenAid is an interesting case study. The brand has a long history of providing solid products but had started to fall behind more aggressive competitors entering the modern market. In return, KitchenAid revamped its appliance design entirely, focusing on high-end models with a sharp industrial look.
As a result, KitchenAid is one of the best brands available today for high-end dishwashers, refrigerators, and oven ranges. If you are thinking about a serious kitchen remodel, look into KitchenAid products and see if their recent offerings appeal to you. This being said, it is still KitchenAid, and they are primarily interested in durability, performance, and traditional-style controls. It is not the best place to look for advanced smart features or fun touchscreens.
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